Conversation Themes
Transform your networking events with professionally crafted conversation themes designed to spark meaningful connections.
Customer Service
This is a digital license. Access is not immediate. An Access Key will be emailed to you within 48 hours of purchase. All sales are final.
Need a Custom Theme?
Looking for something specific to your industry or event? We can create custom conversation themes tailored to your organization's needs.
Theme: Frontline Chaos & Human Connection
Best for: Support teams, retail staff, onboarding cohorts, and corporate training.
Customer service professionals often struggle to balance strict corporate protocols with genuine human empathy. This deck poses high-pressure hypothetical scenarios that force participants to think on their feet rather than relying on a script. It encourages members to share how they handle de-escalation, bizarre requests, and the unexpected humor found in the trenches.
Topics Include: Conflict Resolution , Emotional Intelligence , Teamwork , Problem Solving , and Resilience.
Examples: "How do you politely but firmly say 'No' to a VIP customer?" or "How do you turn a furious detractor into a happy promoter?"
Subscription Options
All payments are processed securely through our partner Stripe.
Customer Service - (Staff Training) - English 001
Access to the above theme for one year.
$129 CAD/year
Euro (EUR) ~€80
(USD) ~$93
Pro Facilitator | All-Access Bundle (English Edition)
Access to all games in French for one year.
$259 CAD/year
Euro (EUR) ~€159.34
(USD) ~$185.65
Amounts in Euros and US Dollars are displayed for reference only. The final amount will depend on the exchange rate in effect at the time of purchase.
DESIDEES
Transforming professional networking through innovative game mechanics. We help organizations create more engaging and effective networking experiences for entrepreneurs and professionals.
DESIDEES is managed by Frederique Niel, operating as Ma Business Coach. The business is based in Vancouver, Canada.